PRIVACY POLICY
Ultimate Gym Solutions is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
The Privacy Act 1988 has strict rules about how an organisation or agency handles your personal information. If you think we have mishandled your personal information, you can lodge a complaint to the Office of the Australian Information Commissioner (OAIC) for free via their website: www.oaic.gov.au or by calling 1300 363 992.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including by telephone, by email, via our website www.jarrodbailey.com.au, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information:

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:• For the primary purpose for which it was obtained

• For a secondary purpose that is directly related to the primary purpose

• With your consent; or where required or authorised by law.
​Third Parties:

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
​Disclosure of Personal Information:

Your Personal Information may be disclosed in a number of circumstances including the following:• Third parties where you consent to the use or disclosure; and

• Where required or authorised by law.​Security of Personal Information:

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
​Access to your Personal Information:

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Ultimate Gym Solutions will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates

This Policy may change from time to time and is available on our website. Privacy Policy Complaints and Enquiries. If you have any queries or complaints about our Privacy Policy, please contact us at:[email protected]
By visiting the Ultimate Gym Solutions website, you are accepting the practices outlined in this policy. We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered.
This Privacy Policy covers Ultimate Gym Solutions’ treatment of personal information that Ultimate Gym Solutions gathers when you are on the Ultimate Gym Solutions website and when you use Ultimate Gym Solutions products and services. This policy does not apply to the practices of third parties that Ultimate Gym Solutions does not own or control, or to individuals that Ultimate Gym Solutions does not employ or manage. However, we may provide your details to third party providers for the purposes of shipping, fulfilment and banking who may provide such services as product delivery and payment gateways. Certain information, such as the domain name of the ISP used by our visitors for access to our site and the country of origin may be used for our internal processes in order to deliver a better service to our clients by addressing clients preferences. Our website may connect with 3rd party apps. Any apps that we connect with be SPAM Act compliant.
Information Collected by Ultimate Gym Solutions
We only collect personal information that is relevant to the purpose of our website and conducting business with you. This information allows us to provide you with a customised and efficient experience. We collect the following types of information from Ultimate Gym Solutions clients:Information Provided by you to Ultimate Gym Solutions
We receive and store any information you enter on our website or provide to us in any other way.You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features.
We only collect personal information by lawful and fair means, and not in an unreasonably intrusive way.
At or before the time (or, if that is not practicable, as soon as practicable after) we collect personal information about you from you, we take reasonable steps to ensure that you are aware of:
·
Our identity and how to contact us; and·
The fact that you are able to gain access to the information; and·
The purposes for which the information is collected; and·
The types of organisations to which we will usually disclose the information of that kind; and·
Any law that requires the particular information to be collected; and·
The main consequences (if any) for you if all or part of the information is not provided.
Sharing Your Information
We will not use or disclose your provided personal information for any reason, unless;either of the following apply,·
The secondary purpose is related to the primary purpose of the collection; or·
You would reasonably expect us to use or disclose the information for the secondary purpose.·
You have consented to the use or disclosure; or·
if the use of the information is for the secondary purpose of direct marketing where it is both impracticable for use to seek your consent before that particular use, or·
We do not receive a request by you not to receive direct marketing communications, or·
in each communication sets out all Ultimate Gym Solutions contact details and if the communication is made by SMS, email or other electronic means, a number or address at which we can be directly contacted electronically; or·
we reasonably believe that the use or disclosure is necessary to lessen or prevent either a serious and imminent threat to an individual’s life, health or safety; or·
a serious threat to public health or public safety; or·
we have reason to suspect that unlawful activity has been, is being or may be engaged in, and use or disclose the personal information as a necessary part of its investigation of the matter or in reporting its concerns to relevant persons or authorities; or·
the use or disclosure is required or authorised by or under law; or·
we believe that disclosure is necessary because of any offences or related discretions as prescribed by the Privacy Act (Cth).·
In all instances of use per the terms above, we will provide written notification if we disclose or intend to disclose information prescribed above.We will not collect sensitive information about you through the website. Sensitive information is information about your health, genetics, racial or ethnic origin, political affiliations, religious beliefs or affiliations, professional memberships and affiliations, sexual preferences or philosophical beliefs. We may need to collect sensitive information about you during the fact find / discovery meeting process. However, this information will not be stored on the website or its servers.
Keep your information secure
We will take reasonable steps to protect the personal information we hold from misuse and loss and from unauthorised access, modification or disclosure. We will take reasonable steps to destroy all permanents de-identify personal information if it is no longer needed for any purpose for which the information may be used or disclosed under this policy. Note: this document expresses our policies on the management of personal information. This document is available to anyone who asks for it and is listed on our website. Upon request, we will provide any additional information on how we collect, use and disclose clients provided information.
Access to your personal information
Upon request we will provide you with access to your personal information, except where; providing access would pose a serious and imminent threat to the life and health of any individual; or the privacy of other individuals, or the request for access is frivolous, or the information relates to an existing or anticipated legal proceedings between you and us, and the information would not be accessible by the process of discovery in those proceedings, or may prejudice any commercial negotiations being undertaken. We may also restrict access where access would be unlawful, or where providing access would be likely to prejudice any law prescribed under the Privacy Act, would prejudice any negotiations, court proceedings, or perform an unlawful function. We may also restrict access where providing access would reveal evaluative information generated internally within Ultimate Gym Solutions in connection with a commercially sensitive decision making processes. In such instances, we will provide with an appropriate explanation for the restriction of access. Where restriction may occur, we will, if reasonable, consider sufficient access to meet the needs of both parties. Where the information provided by you is out of date, we will take reasonable steps to ensure accurate information is held on file where you provide advice of this error.
Cookies
Cookies may be used for a variety of reasons, however none of them are exploitive. We may use Cookies to obtain information about the preference of our Visitors and the services they select. We may also use Cookies for security purposes to protect Ultimate Gym Solutions clients, eg – automatic log of for clients after the site is unused for extended periods.
SPAM Compliance
To ensure our website is fully SPAM compliant, we only with 3rd party communication and / or marketing apps that are SPAM compliant. Any app we connect with use for communication purposes will strictly prohibit the use of their services for unsolicited commercial email or SPAM campaigns. They maintain a Zero-Tolerance policy against SPAM. When you provide your email address you can be assured we will not sell it.
Data Quality and Security
We will take reasonable steps to make sure that the personal information we collect, use or disclose is accurate, complete and up-to-date.
We will take reasonable steps to protect the personal information we hold from misuse and loss and from unauthorised access, modification or disclosure.
Links
This website contains links to other websites. When you click on one of these links, you are moving to another website and we encourage you to read the privacy statements of these websites as their policies may differ to ours.
Changes to this Privacy Policy
Ultimate Gym Solutions may amend this Privacy Policy from time to time, at its sole discretion. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes to the Privacy Policy, we will notify you by posting an announcement on the Ultimate Gym Solutions website so you are always aware of what information we collect, how we use it, and under what circumstances if any, it is disclosed.
Effective date of this Privacy Policy
This Privacy Policy is effective 8 November 2020
Contact UsIf you have any issues with your Privacy on our site, please contact
[email protected]